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How to order in U.S.

Orders within the United States can be placed directly through our U.S. sales office. Our local team provides support with product selection, bulk requests, stock arrangements, and logistic inquiries to ensure efficient service and timely delivery.

Two ways to order our products in the U.S.

Via our webshop

Already know which products and quantities you need? Select United States in the top-right corner of the webshop as your default location, create an account, and place your order online.
You can complete your purchase directly at checkout using the available payment methods.

Go to our webshop

Via Hycult Biotech Inc

Send your order to:
orders-us@hycultbiotech.com

Contact our US sales office to help with product selection, technical support, pricing, and lead times.

Frequently asked questions

Need more information about our shipping and return policies? Find the answers in our Frequently Asked Questions.

Who should I contact for technical, quality-related questions or product complaint?

You are welcome to contact our support team. We aim to reply within 24 hours on business days.

Can I request batch documentation or Certificates of Analysis (CoA)?

Certificates of Analysis and other batch-related documents can be requested through our contact form. General Certicates of Analysis can be found on each of the product pages at the download section.

How can I check product availability or lead time?

Product availability and lead times can be confirmed through your local distributor or by contacting our support team.

How does Hycult Biotech ship its products?

Hycult Biotech mainly works with FedEx as most shipments are dispatched using FedEx Express. Distributors may decide to work with other freight forwarders depending on preference, local circumstances or geographic conditions. Products are shipped under Ex Works conditions.

What is the shelf life of Hycult Biotech products?

We guarantee at least 6 months shelf life for ELISA kits and at least one year for antibodies, proteins and bioreagents. Please check the product label for the exact expiry date and recommended storage conditions.

Can I get a discount?

We offer volume discounts starting from 10 units of the same catalog item. We also offer antibodies in larger bulk sizes starting from 1 mg. In case you would like to receive pricing for a higher volume please contact us or your local distributor.

How can I place an order or receive a quotation?

We work with distributors worldwide to facilitate the logistic process. Please contact the authorized distributor in your area for prices, lead times, and placing your order. Go to find distributor and you will find your local distributor. Orders from the US can be placed in our webshop or send them to orders-us@hycultbiotech.com.

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