How to order in U.S. & Canada
Orders for customers in the United States and Canada are handled on different ways to make it as easy as possible for you. You can order through our web store, sales office Hycult Biotech Inc, distributors or resellers.
Additionally this page provides information and FAQ on ordering options, stock availability, shipping, and customs.
Two ways to order our products in the U.S. & Canada
Via our webshop
Already know which products and quantities you need? Select United States in the top-right corner of the webshop as your default location, create an account, and place your order online.
You can complete your purchase directly at checkout using the available payment methods.
Via Hycult Biotech Inc
Send your order to:
orders-us@hycultbiotech.com
Or reach out to any of our distributors or resellers to help with ordering, product selection, pricing, and lead times.
Frequently asked questions
Need more information about ordering and logistics? Find the answers in our Frequently Asked Questions.
- pricing
- product availability
- quotations
- order status
please contact our US office at orders-us@hycultbiotech.com or via (855) 249-2858.
Our team will be happy to assist you.
You can place your order directly through Hycult Biotech Inc.
- By email via orders-us@hycultbiotech.com
- By phone via (855) 249-2858
- Via this web store
If you are not sure which option applies, please contact our US team.
Yes, ordering via a local distributor is also possible if that is your preference.
Our authorized distributors in the United States and Canada include:
Yes, much of our catalog is available through most major resellers like Fisher, VWR, ZAGENO & BioProcure.
Most Hycult Biotech products are in stock at our central warehouse in The Netherlands.
In addition, a selection of products is available from stock at our US office.
- In‑stock products are typically shipped within a few business days
- Delivery times depend on stock location, shipping method, and destination
For exact lead times or urgent requests, please contact orders-us@hycultbiotech.com.
Yes, for many Hycult Biotech products it is possible to reserve a specific lot.
Lot reservation can be useful if you:
- want to ensure consistency between experiments
- plan to reorder the same product over a longer period
- work under validated or regulated conditions
Availability and conditions for lot reservation depend on the product type and stock situation.
Please contact orders-us@hycultbiotech.com to discuss the options.
Most Hycult Biotech products are shipped at ambient temperature.
A limited number of protein products require shipment on dry ice.
In these cases, appropriate packaging is used to maintain product integrity during transport.
Upon receipt, customers are requested to store the products at the recommended temperature immediately, as indicated on the product label and CoA-TDS.
For questions about specific shipping or storage conditions, please contact orders-us@hycultbiotech.com.
Orders shipped from outside the United States are subject to customs clearance procedures.
Import fees are charged to Hycult Biotech USA and are partially passed on to the customer. The applicable charges will be clearly stated in your quotation or order confirmation.
Hycult Biotech prepares all shipments with the required commercial documentation to support smooth customs processing.
If you have questions about customs or import charges, please contact orders-us@hycultbiotech.com before placing your order.
Hycult Biotech Inc. accepts VISA and MasterCard. Customers are welcome to use these payment methods on the webshop or place an order over the phone by calling their information in to (855) 249-2858.
Please reach out to our US office via orders-us@hycultbiotech.com or call them at (855) 249-2858. They can troubleshoot your problem or take your order over the telephone.
This page is intended for customers in the United States and Canada.
If you are located outside the US or Canada, please visit our Rest of the World ordering page, where you can find the correct ordering instructions for your region: How to order in the rest of the world.
If you are unsure which option applies to you, feel free to contact us for guidance.